Seamless

Integration

Solutions

We enhance communication and information access through advanced technologies, aiming to empower businesses with seamless integration of digital solutions that optimize productivity and connectivity in the digital landscape.





In today's digital age, the exponential growth of technology continues to shape the business landscape. Companies invest heavily in digital transformation to leverage electronic media for efficient communication, information dissemination, and operational optimization.


Softbox plays a pivotal role in the IT industry, consistently contributing to its development through innovative enterprise solutions and advanced technologies. Our commitment to staying at the forefront of industry trends ensures that we provide cutting-edge solutions to meet the evolving needs of our clients.



At a Glance

Softbox Sdn Bhd is a privately-held company based in Kuala Lumpur, specializing in comprehensive enterprise applications designed to meet the evolving challenges of today's corporate landscape. Established as a pioneer in developing industry-leading enterprise solutions, our ongoing commitment to research and development ensures continuous innovation.


Young Adult Celebrating Malaysia Independence Day


Mission Statement



Softbox Sdn Bhd's mission is to provide our customers, partners, and end-users with a significant competitive advantage through highly scalable solutions that ensure critical information is always up-to-date, relevant, secure, and accessible from any device. As we move forward, we will enhance our offerings with service guarantees for access and resource availability. Our solution-centric approach is fundamental to establishing long-term relationships with our clients, as we strive to meet their evolving needs by delivering the most suitable products and services to drive their success.


"Vision is the art of seeing things invisible to others."

- Kurt Vonnegut, Breakfast of Champions


Culture

Our culture and environment are unique, with individuals from diverse backgrounds contributing a wealth of experiences, viewpoints, and knowledge. We work hard, but our unmatched spirit of collegiality with each other and our clients makes us enjoy meeting new challenges and being open to new ideas.


Our growth has been organic. As a privately held company, we are not beholden to investors, allowing us to focus single-mindedly on our customers. Implementation of better practices and improved efficiencies is not only encouraged but is also a fundamental aspect of life at Softbox. Our dedication to best serving our clients' needs is reinforced by our strong associations with our business partners.


People Holding Malaysia Flag Celebrating Independence Day
Call Center Agents in the Office


Corporate Information

Name of Company: Softbox Sdn Bhd. Registration No.: 434711P

Date of Incorporation: June 1, 1997


CONTACT INFORMATION


Registered Address: No.1-1 Jalan 3/4C Desa Melawati 53100 Kuala Lumpur


Telephone No.: 603-4108 4423


Fax: 603-4107 2519E-mail: info@softbox.com.my


Website: softbox.com.my


DIRECTORS


  • Jamil Bin Taharin
  • Alia Syelina Binti Ayub



SHAREHOLDERS


  • Jamil Bin Taharin
  • Alia Syelina Binti Ayub

COMPANY / SHARE STRUCTURE


Authorized Capital: RM1,000,000.00


Paid Up Capital: RM1,000,000.00


Bumiputera: 100%

Executive Team

CHAIRMAN

Raja Dato' Azwane Bin Raja Ariff DPTJ, AMP, ANS, 55, holds a B.Sc in Accounting & Finance from the University of Hull, England. He was the Financial Advisor for Raja Ariff & Lee Constructions & Development for several years before joining Arthur Andersen & Co. as the Senior Auditor for the Business Advisory Division. He then joined Faiz, Zubir & Zaini (a legal firm) as an Accountant and later Syarikat Jaya Raya Sdn Bhd as a Group Manager. In 1999, he formed Temokin Holdings Sdn Bhd, a construction company that recently secured a major infrastructure contract from the Federal Government.


Raja Azwane joined Softbox in 2004. His responsibilities include setting long-term goals, working with the senior team to define business strategies, and executing and monitoring these strategies.

CHIEF EXECUTIVE OFFICER

Jamil Taharin, 53, founded Softbox Sdn Bhd and has served as its CEO since inception. With a background in diverse IT ventures, Jamil brings extensive entrepreneurial experience to his leadership role. Under his guidance, Softbox has emerged as a prominent player in the digital solutions industry, recognized for its innovative approach and client-centric strategies. Jamil's leadership is marked by a proactive stance on industry trends and technological advancements, driving the company's growth trajectory. He has overseen strategic expansions and initiatives that have strengthened Softbox's market position and enhanced its reputation for delivering high-quality digital solutions.

SOLUTIONS ARCHITECT

Jamal Taharin, 55 focuses mainly on business issues and technology standardization at an enterprise level. He conducts requirement analysis, makes software solutions architectural design,solution development plans, and provides technical consulting. Based on an in-depth technical understanding of solutions, he participates in pre-study and feasibility activities, bid preparation, requirement and solution analysis, and designs appropriatesolutions. Jamal's responsibilities include securing functionality and technical quality in customer projects. He also directs and coordinates activities concerned with research and development of concepts, ideas, specifications, and applications for new products or services.


Business Consulting

At Softbox, we combine industry expertise with technological innovation to deliver sustainable solutions that propel businesses forward in the digital age.


Our profound expertise is derived from an intimate knowledge of our software and a deep understanding of your specific business needs. This allows us to maximize the effectiveness of your applications. Drawing on real-world insights gained from numerous implementations, optimizations, and upgrades, our consultants deliver maximum functionality straight out of the box.


This approach minimizes the need for costly customizations, reduces total project expenditures, and accelerates time-to-value for your organization. We leverage our extensive experience to ensure that every solution not only meets but exceeds your expectations, driving sustainable growth and operational excellence.


Our consulting services encompass:

Digital Transformation

Strategic IT Planning

Cybersecurity Solutions

Data Analytics and AI

Cloud Integration

Customer Experience Enhancement


Application Services

Softbox Sdn Bhd's custom application services form the essential IT infrastructure supporting our clients' business strategies where off-the-shelf software solutions fall short. Integrated within our comprehensive plan-build-manage framework, our approach aligns closely with our clients' dynamic strategies, ensuring predictable returns on investment (ROI) and sustainable business growth.


Our application services leverage cutting-edge technologies and modern development frameworks to deliver tailored solutions that meet unique business requirements. From initial architecture design to rigorous testing and seamless implementation, we prioritize quality and efficiency to drive operational excellence and competitive advantage for our clients.

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APPLICATION DEVELOPMENT

Softbox Sdn Bhd specializes in custom application solutions that form the backbone of our clients' operations. Our expert technical team thoroughly understands your application requirements, prepares robust architectures, develops, rigorously tests, and implements solutions using modern development frameworks and methodologies. We adhere to industry-standard practices to ensure high-quality, defect-free delivery. Leveraging cutting-edge technologies, we provide applications with extended shelf-life and minimal maintenance and support requirements.

Professional web design and website development service

WEB SERVICES


Softbox Web Services integrates legacy applications and functions, simplifying complexity through standardized interfaces and APIs. We enhance interoperability between systems by leveraging modern web technologies and open standards, ensuring agility and scalability for your infrastructure.


APPLICATION MIGRATION


Softbox excels in migrating applications from older systems to modern platforms and architectures. We offer end-to-end solutions, utilizing contemporary tools and methodologies for seamless migration planning, installation, customization, testing, data migration, and ongoing support.


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APPLICATION MAINTENANCE


Engage Softbox for Application Maintenance services and benefit from a dedicated team of professionals with deep expertise in your application and industry. Our team manages daily IT activities, troubleshooting, analyzing, and optimizing applications using current tools and frameworks. We follow stringent change management policies to ensure updates are efficiently implemented and documented.


MOBILE APPLICATIONS


Softbox develops cutting-edge mobile solutions across various platforms, including iOS and Android, using modern development frameworks such as React Native and Flutter. Our solutions are designed for optimal performance and user experience, supporting seamless integration with existing IT systems and operations.


DATABASE MIGRATION


Softbox provides expert recommendations and techniques for seamless database migration using advanced tools and methodologies. We optimize system resources and maintain performance post-migration, collaborating closely with your team to minimize downtime and ensure data integrity.


DATA MINING


Softbox's Data Mining services leverage state-of-the-art analytics and machine learning techniques to enhance customer relationship management (CRM) systems. We develop web applications that analyze diverse data sources, providing actionable insights integrated with modern CRM platforms for maximizing marketing ROI.


Business Data Analytics Dashboard


Enterprise Solutions

Softbox Sdn Bhd offers robust enterprise software applications that empower organizations to access and manage real-time information and streamline transaction processes across their entire operations. Our innovative solutions drive value by enhancing process efficiency, boosting workforce productivity, reducing operating costs, improving employee and customer satisfaction, and facilitating faster and informed decision-making.


CUSTOMER RELATIONSHIP MANAGEMENT (CRM)


Engage Softbox for Application Maintenance services and benefit from a dedicated team of professionals with deep expertise in your application and industry.


Our team manages daily IT activities, troubleshooting, analyzing, and optimizing applications using current tools and frameworks. We follow stringent change management policies to ensure updates are efficiently implemented and documented.


ENTERPRISE PORTAL SOLUTION


Softbox's Enterprise Portal solutions create a unified, web-enabled environment that integrates web applications, manages knowledge resources, supports collaboration, and enhances enterprise security.


Our portal framework enhances your company's web infrastructure across diverse platforms, facilitating seamless access to critical applications and information.


SALES FORCE AUTOMATION (SFA)


Our SFA solutions enable accurate revenue forecasting and real-time tracking of sales leads. Whether web-based or mobile-enabled, Softbox SFA empowers field sales teams with tools for real-time updates, customized reporting, and round-the-clock access to sales performance metrics.


KNOWLEDGE MANAGEMENT


Softbox Knowledge Management solutions transform scattered documents, messages, and web content into a comprehensive enterprise knowledge repository. Harness valuable information assets across servers, databases, and content management systems to foster a knowledge-driven organization and unlock business value.


WORKFLOW APPLICATION


Softbox Workflow Management simplifies document handling and streamlines business processes. Automate workflows to reduce costs, accelerate service delivery, and ensure compliance with streamlined tracking and control capabilities.


ENTERPRISE RESOURCE PLANNING (ERP)


Softbox ERP solutions are tailored to optimize resource utilization and manage complex projects effectively. Our ERP tools provide robust workforce management capabilities, strategic resource planning, and risk mitigation strategies to navigate dynamic business environments and drive sustainable growth.


PORTFOLIO

Transformative Digital Initiative: MAIP's Collaboration with Softbox Sdn Bhd


Majlis Agama Islam Perlis (MAIPs) is undergoing a digital transformation led by Millennium Radius Sdn Bhd, with Softbox Sdn Bhd as a key subcontractor. Starting in 2024, this project aims to modernize MAIPs' services by 2027. Central to this initiative is the development of the Sistem Perkhidmatan Maklumat MAIPs (SPMMPs), an integrated system replacing the current one. SPMMPs will streamline access for zakat payers, waqf contributors, agencies, and beneficiaries, enhancing service delivery and operational efficiency. The project includes Core System, E-Services, Support System, Portal Development, Cloud Environment, Change Management, and Maintenance. Managed services ensure ongoing support and system updates. This collaboration aims to make MAIPs' operations more efficient and accessible, aligning with Perlis Go Digital and fulfilling MAIPs' mission of serving the community in the digital age. (2024 - Present)


Digital Towerco Transformation Project for Konsortium Jaringan Selangor


Starting in March 2024, Konsortium Jaringan Selangor Sdn Bhd (KJS) partners with Softbox for the Digital Towerco Transformation Project. This initiative aims to redefine KJS's role in the telecom sector by enhancing operational efficiencies, maximizing portfolio value, and introducing innovative revenue streams to meet the escalating demand for 5G infrastructure and data-intensive applications. Leveraging cutting-edge digital platforms and advanced portfolio management tools, KJS focuses on optimizing asset management processes and ensuring robust performance. The ongoing project underscores KJS's commitment to maintaining a competitive edge while prioritizing customer-centricity and operational excellence. This collaboration with Softbox aims to drive sustainable growth and deliver exceptional value to stakeholders, positioning KJS at the forefront of towerco operations in the evolving telecom landscape. (2024 - Present)


Maxis USP Portal 750 Sites Development Project


Our company successfully completed the Maxis USP Portal Development Project in 2010, with maintenance services extended until 2015. Following the conclusion of our direct contract with Maxis, we have continued to maintain the project under contracts with Red Tone Sdn Bhd and Nera Sdn Bhd, extending our involvement until 2024. This landmark project included the development and maintenance of 750 sites. We managed content for 500 USP5 and 250 CSKC websites, implemented regular updates, and provided a robust Content Management System (CMS) tailored for CSKC websites. Our comprehensive hosting services ensured seamless access and optimal performance for all sites. Additionally, we published 18 bi-monthly issues of the Aspirasi Digital Bulletin over three years and maintained the Aspirasi Digital Portal for five years, showcasing our expertise in scalable web development, content management solutions, and digital communication strategies that enhance operational efficiency and digital presence. (2010-Present)


Comprehensive Build Design Transfer and Infrastructure Development Project for Universiti Malaysia Perlis (UniMAP)


Softbox Sdn Bhd played a pivotal role as a subcontractor for i-Swift Sdn Bhd in the comprehensive build design transfer project for Universiti Malaysia Perlis (UniMAP). From the inception of the main campus development, Softbox Sdn Bhd undertook crucial responsibilities in establishing a robust network infrastructure. This included structured cabling, fiber optics deployment, installation of network equipment, PABX systems, CCTV systems, door access solutions, and development of a data center tailored specifically for UniMAP. Additionally, Softbox Sdn Bhd implemented a microwave network using dishes to connect the distributed campuses of UniMAP, ensuring seamless communication across all locations. The project was successfully executed with meticulous attention to detail and operational readiness at every milestone. Our commitment to excellence was further underscored by securing an extensive maintenance contract covering all implemented systems and infrastructure, thereby guaranteeing sustained performance and reliability. (2008-2015)


Exinda Bandwidth Management Project for GITN Sdn Bhd (a Telekom Malaysia Subsidiary)


Our company successfully executed the Exinda Bandwidth Management Project for GITN Sdn Bhd, a Telekom Malaysia Berhad subsidiary, over a five-year period from January 5, 2012, to January 4, 2017. This comprehensive project encompassed supplying, delivering, installing, testing, commissioning, and providing post-acceptance maintenance and support services for Exinda equipment. We ensured all equipment was custom-designed, supplied, and installed according to contract specifications, rigorously tested, and commissioned to meet high-performance standards. Throughout the contract, we delivered prompt invoicing and payments upon equipment acceptance. Our commitment to utilizing local resources underscored efficiency and supported GITN's local economic goals. This project exemplifies our capability in delivering complex IT solutions, prioritizing reliability, performance, and customer satisfaction. (2012-2017)


MINISTRY OF ENERGY WATER AND COMMUNICATIONS INTERACTIVE KIOSK DEVELOPMENT


The kiosk project involves developing multimedia applications on the Low Energy Office building information, Corporate Video, Introduction Video, Personnel Directory Application and Integration with E-Services applications which include PDRM Summons Inquiry & Payment, JPJ Summons Inquiry & Payment, JPJ Kejara Points Inquiry, TNB Bill Presentment and Payment, TMB Bill Presentment and Payment. (Year 2005)


JABATAN PEMBETUNGAN PORTAL DEVELOPMENT


The organisation needs a portal that can be integrated with their legacy systems. Data must be published from their various systems at different geographical locations such as the Sistem Produk, Sistem Perlesenan, Status Kelulusan Pelan and etc. (Year 2005)


JABATAN AIR PORTAL DEVELOPMENT


A portal with a content publishing system and more than 50 people as the editor of the portal. The portal allows a publishing flow that is tightly integrated with their e-mail system. (Year 2005)



THE KEMENTERIAN DALAM NEGERI (KDN) ELECTRONIC BOARD


The KDN E-Board system provides a means of communication, information center and a corporate image tool for the organisation. The system consists of a middleware application that enables easy deployment and management of integration components within KDN such as the KDN intranet and website portal applications. The KDN E-Board system enhances KDN's communication and service delivery channels, provides enjoyable audience experience while delivering bottom line value to the audience. (Year 2005)


THE SPECIAL COMMISSION OF THE ROYAL POLICE PORTAL DEVELOPMENT


A highly publicised portal due to the publicity in the mainstream media. We were given the task to develop a portal that would enable the public to send their reports, inquiries and suggestions to the commission. The portal has to possess an administration engine with reporting and statistical reports tools. We were given 7 days to deliver the job. Job delivered. (Year 2004-2005)



MINISTRY OF INFORMATION PUSAT SUMBER PORTAL ILMU ENHANCEMENT


The project include the development of new applications namely the Document Management System (DMS), Sistem Aduan Pelanggan (SAP) and integration of these applications with the existing Portal Ilmu System. The system allows the department to bring in more departments into their portal as their user, as well as saving hardware & software cost by sharing the same machines and system. These applications was developed fully on Open Source JAVA and LDAP. (Year 2004)


SMART SMS ASSISTANT PROJECT FOR THE MINISTRY OF ENERGY COMMUNICATIONS AND MULTIMEDIA


A smart messaging system that is utilized in the office environment. The system provided a management tool that helped personnel to perform their job functions better, be more organised and more effective. The system consists of four major functions; Email Assistant, Appointment Coordinator, Information Broadcaster and an Administration Console. (Year 2004)


THE SURUHANJAYA TENAGA PORTAL DEVELOPMENT


Creating a portal for this newly formed authority commission are both challenging and adventurous. On one hand, we had very limited resources from the commission to construct the pages since there are not many prior design guidelines or materials. On the other hand, it gave us the chance to explore and try more unconventional design concepts. The final output of this project resulted in a colorful and asymmetrical design that seldom can be found on the world wide web. (Year 2002-2004)



OPEN UNIVERSITY MALAYSIA UNIVERSITY PORTAL


As a virtual university, it is important for the university to have an effective way of disseminating and sharing of information between the management, lecturers and students. The portal is a one-stop-shop for everybody to get relevant information, communicate and even share their experience. With this portal nobody is a stranger. (Year 2002)





MINISTRY OF INFORMATION BAHAGIAN PEROLEHAN CONTRACT MONITORING SYSTEM


The system was developed to assist the department in monitoring each contract given to local contractors. Features include project background, contractor background, implementation time-line and reports. (Year 2004)


NATIONAL LIBRARY ISLAMIC DIGITAL LIBRARY


The Islamic Digital Library is a portal that segregate all Islamic content from Malaysia, making it available for the international community. With our partner, Alam Teknokrat Sdn Bhd (Skali) we developed this portal using PHP (Open Source tools) and their application server called MX/AE. (Year 2004)




THE MINISTRY OF CULTURE, ARTS & TOURISM PORTAL DEVELOPMENT


One of the most difficult designs that we have to create due to the client demands and restrictions. We came up with a simple design that borrowed the concept of a glossy magazine cover. The front page highlighted upcoming main events with very few buttons that mattered such as helpdesk and contact. Other than that, all the multi layered content is tucked inside the pop up menu. This is to simplify the layout and to guide visitors to the main events. (Year 2001-2003)


CYBERJAYA COMMUNITY PORTAL, MEGAJAYA CCC


As a technology driven township area, Cyberjaya needed to provide more than just property to its community which consist of businesses, residents and students. This portal provides the ssential communication features which include single inbox (email, voice & fax), calendaring, virtual space and contact manager. (Year 2000)



THE BUSINESS FOCUS GROUP BERHAD WEBSITE DEVELOPMENT


For this project, we were required to develop a website and a multimedia presentation for the launch ceremony officiated by the Prime Minister at Lima 99, Langkawi. The project was a success and received numerous praise from the audience. (Year 1999-2003)



Y2K REPORTING SYSTEM FOR UNIVERSITI TEKNOLOGI MALAYSIA


A project co-developed with the Institut Teknologi Perisian, Universiti Teknologi Malaysia. The project was to build a nerve center for Y2K Bug reporting facilities for the entire country. The web based system was carefully planned as the system would have to withstand the worst case scenario - when every organisation in the country has to access and report to the center simultaneously. (Year 1999-2000)

BERJAYA GROUP BERHAD WEB DEVELOPMENT


Berjaya Group Berhad had a web server running on Sun Solaris, and the limited capabilities of web browsers back then made our design work really difficult. This project includes systems and network administration for Sun Solaris platform, implementation of processes for automated database versioning and installation, and HTML authoring using enhancements for Netscape v3.0 and MS Internet Explorer v3.01. (Year 1997-1999)




TTHE MINISTRY OF ENERGY, COMMUNICATIONS & MULTIMEDIA PORTAL DEVELOPMENT

Following contemporary trends of portals that are shaped by more and more sophisticated end users, the Ministry portal was developed by adapting the workings of a conventional publication, important news and contents were pushed to the front page, making the whole portal more transparent to end users. With the combination of insightful layout structure and intelligent web engine, more relevant content could be brought forward to the user's attention. (Year 1997-2005)


SIRIM INTERNET BASED KIOSK


Visitors to the SIRIM campus can browse important information via this kiosk as it is integrated to the back-end databases. This lowers down the needs for users to actually talk the relevant officer when they are looking for a particular information. (Year 1998)



Digital Endline Double Opacity Gradiant thickness Eins

Softbox Sdn Bhd is a leading provider of comprehensive Enterprise solutions based in Kuala Lumpur. We specialize in delivering end-to-end enterprise applications that address the diverse challenges of today's business environment. Our tailored products and applications cover every aspect of enterprise computing, empowering organizations to optimize productivity and achieve strategic goals.


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Trademark Acknowledgments:

Java, Solaris, and MySQL are registered trademarks of Oracle Corporation. Netscape, JavaScript, and Shockwave are registered trademarks of Adobe Inc. Windows, ActiveX, ASP.NET, Visual Basic, and Internet Explorer are registered trademarks of Microsoft Corporation. QuickTime is a registered trademark of Apple Inc. RealAudio is a registered trademark of RealNetworks Inc. Sybase is a registered trademark of SAP SE. IBM, AIX, and OS/2 are registered trademarks of International Business Machines Corporation. Informix is a registered trademark of IBM Corporation. iOS is a registered trademark of Apple Inc. Android is a registered trademark of Google LLC.